5 RV Models You May Want To Avoid
The pandemic has been tough on many RV manufacturers. Some RV manufacturers reeled beneath historic shortages of qualified employees and increased consumer demand.
With an unrelenting and heavy demand for RVs, some manufacturers began to give employees lucrative incentives for high production. The fallout has been that some RV models have really hit the skids when it comes to the quality of workmanship.
To make matters worse, some manufacturers have had consistently abysmal response to warranty claims when it comes to fixing defects in new RVs.
Everyone has a different opinion about which RVs not to buy, but we found a few models that are getting consistently bad reviews.
1. 2022 Thor Windsport Motorcoach
Thor is getting a lot of negative reviews from RVers these days for some of their motorcoaches. In spite of their good looks and great floor plans, the use of low quality finishing materials, poor workmanship, and unsatisfactory warranty service has made many RVers unhappy.
Here’s what one customer had to say about their 2022 Windsport Motorcoach:
I just want to be totally honest about our 2022 Windsport 35M. It is a pile of garbage; we bought it in November of 2021 and used it one time no issues, but only a weekend trip locally. In November, we took it on the road and the fun began. The heater would not turn off, and the check engine light came on that was a recall part and no Ford dealer would fix it. We finally found one in Fullerton CA; they were the only positive. Ken Grody Ford, AWESOME dealership.
The awning was falling off the front of the coach. Fender trim covers were falling off, lights fell off, the gelcoat cracked on the rear cap, walls bowed out. . . and this was inside. Leaks, lots of them, were on the floor from the laundry cabinet; it was not the washer, but the slides leaking. Shelves were falling off the tracks in cabinet. Driver and passenger windows were not cut in evenly. A total of 35 items that we listed.Stephen J Towers, Washington on RVinsider.com
2. 2022 Thor Four Winds Motorcoach
Thor hasn’t done well with their Four Winds motorcoach either. Reviews from customers for this product complain of poor workmanship, low quality materials, and just plain bad service.
This is the tone of what most customers were saying about the Four Winds motorcoach.
Thor produces an inferior product and does nothing to back it up after the sale. They have very few dealers that are willing to service their product. Customer support is not there at all. I have several issues from no hot water to walls coming apart and more. They say they cannot even take a look at it until October. Brand new and unusable. Definitely steer clear of Thor products.Michael Richards, Arizona on RVInsider.com
3. 2022 Keystone Outback
Keystone trailers have been the subject of numerous negative reviews on the Better Business Bureau’s website. Reviews of the Outback cited shoddy workmanship and dismal customer service. Click here to read these reviews. The company responded to each review with the same auto-reply:
“Keystone has been in review of your complaint. We are sorry to hear you’ve had issues with your unit. We would like to review all details surrounding your unit. Please contact us Monday Thursday 9am-5pm and Fridays 9am-4pm, all times EST. Our number is **************. Please have the last 8 digits of your VIN available when you call, or if you’d rather, you may e-mail us at ******************************************** Thank you”
We’re very sure that Keystone’s customers deserve a personalized response showing real concern for the problems they are experiencing. But it’s the poor quality of Outback trailers, poor warranty service, and seemingly uncaring customer service that makes us put the Keystone Outback on our list of what RVs not to buy. Here’s a customer review of the Outback:
The craftsmanship is very poor. It has been in service dept 3 months and they still refuse to repair the roof. The sheeting is not on trusses, it is free standing; it flops up and down. [It has] a nice layout and is easy to pull. The head service man said it is the worst camper that has rolled out of the factory but still refuses to fix it.Robert Malesker, Nebraska, on RVinsider.com
4. 2021 Forest River Cherokee Wolfpack Toy Hauler Travel Trailer
The 2021 Forest RIver Cherokee Wolfpack has been the subject of numerous negative reviews from RVers. Dissatisfaction with the 2021 Cherokee Wolfpack stems from poor quality materials, poor workmanship, and bad customer service, as well as Forest River’s reluctance to make warranty repairs.
Here is a review from RVinsider that gives a gist of what RVers are saying about this toy hauler travel trailer.
Overall, the manufacturing and finishing inside is a poor design and the quality is slapped together so poorly that we have personally just fixed many things.The doors are not glued and fell apart; the Velcro on the table came off first thing. The floors stay cold. . . if the stuff you see is horribly done, I imagine what you don’t see is worse. I didn’t expect to have to hire an inspector to walk through the whole thing before we bought it. Silly me, I thought a cabinet door would just be able to be used like normal. The sink is in crooked and the drain inside isn’t flush either, so…I’ll have a plumber come and fix it? Irritating!Christie Martin, Minnesota on RVinsider.com
5. 2021 Cruiser RV Shadow Cruiser
The 2021 Cruiser RV Shadow Cruiser travel trailer has a great layout. However, the lack of quality control on this RV model got it onto our list of RVs not to buy.
RVers cite a myriad of problems that range from inadequate caulking to electrical problems in the Shadow Cruiser. Customer service isn’t as bad as some other brands, but it could definitely improve. Here is just one review from a dissatisfied RVer.
We purchased a Shadow Cruiser in July 2021. The new RV had the flowing issues even before taking it on the road, specifically: 1. Recliner seat was not anchored to the floor and is not leveled. 2. Bathroom entry door fell off. One of the sliding hinges was not connected. 3. Bedroom mattress lock was misaligned. 4. The shower sliding curtain panel fell off.
After the faulty recliner was replaced by Blue Dog RV (in Fleetwood, PA), we started our first trip with the new RV. We are on our second week of our first trip with our new RV. This new RV is poorly put together. There are new daily issues with so many components that were simply not put together properly. I feel like MacGyver trying to solve problems at all times rather than enjoying my vacation.
Some of the issues: 1. Power inlet is not properly secured. 2. Bathroom sliding door keeps falling off the rail. Hinges are not holding the weight. 3. Shower curtain frame fell apart. No way to fix it (using a duct tape for now…) 4. Sliding bed lock ripped from bed frame. 5. Bedroom shades screws are loose and cannot be tightened. 6. Slide-out shades frames screws are loose, cannot be tightened. 7. Kitchen drawer is not open all the way. 8. Only 1 of 2 USB ports is functioning.
Thus far, my purchasing experience is a huge frustration and disappointment, rather than having the joy of having a new RV. STAY AWAY FROM SHADOW CRUISER RV.Yair Devash, New Jersey on RVinsider.com
See what other RVers are saying
Forums such as iRV2.com and blog sites like RV LIFE, Do It Yourself RV, and Camper Report provide all the information you need to enjoy your RV. You’ll also find brand-specific information on additional forums like Air Forums, Forest River Forums, and Jayco Owners Forum.